De-escalation Training
Everything you need to know about de-escalation
About this course
This course is designed to help you understand behaviour that challenges, what some of the triggers might be and what you can do as an individual or a staff member to take the heat out of a challenging situation.
We will also think about the support that you need as an individual and staff team, and how small things such as body language and empathic validation can help us manage difficult situations in the most effective way.
Your instructor
Dr Emma Williamson
Founder and CEO, Consultant Clinical Psychologist
Passionately working across organisational boundaries to develop new approaches to address health inequalities, Dr Williamson has a national reputation as leader in the development and delivery of services to address the needs of people with complex needs and people experiencing multiple disadvantage.
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Emma is also the CEO of aneemo, works in private practice, teaches on the Clinical Psychology Doctorate at King’s College London’s Institute of Psychiatry, Psychology and Neuroscience and is a published author, regularly talking at conferences, in national media, TV documentaries and news programmes.
Questions
When does the course start and finish?
Whenever you like. It's fully self-paced: start when you enrol, finish in one sitting or over several weeks.
How long do I have access?
For as long as you need it. You get lifetime access, for as long as the course is published on our platform, on any device you own.
Can my organisation buy places for a whole team?
Yes. Use "Get a team price" to see bulk and annual licence prices straight away, or ask us and we'll come back with bulk and annual licence options, invoicing, and completion reporting for your managers.